If you need to report an urgent issue then please contact the Customer Contact Centre on 01952 384384. We apologise for any inconvenience caused and expect service to resume as soon as possible.
Free assisted bin collection service to residents who need help to put bins/containers out for collection.
To ensure that we successfully collect your rubbish and recycling, make sure you follow the guidelines.
Find your next collection day, sign up for updates and download a copy of your calendar.
View more information about why your bins/containers have not been emptied.
New to the area, or moved house or to a new build, please check you have the right bins and containers you need!
Information on how to request additional or replacement bins and containers.
View information about your missed bin collection and how to report it online.
So, you may ask, why should I recycle? What does it matter which bin I put my waste in! Find out more.