Online payments - issue with Google Chrome

There is currently an issue with our payment system when using Chrome v84 and higher, our payment provider is looking into this issue. For the time being we recommend using an alternative web browser.

Online payments - issue with Google Chrome

Paying your Council Tax

Council tax payments - cheques

We can no longer accept cheques to pay your council tax, please use one of our alternative payment methods such as direct debit, 24 hour payment line or online payments.

You can use any of the following methods to pay your Council Tax.


Pay by Direct Debit

Direct Debit Guarantee logoA direct debit is an automated payment taken direct from your bank/building society account on a weekly, fortnightly or monthly basis - the choice is yours. This is the cheapest and most efficient way to pay your Council Tax. We will provide you with 14 days notice before we take your first payment. Simple, convenient, safe and guaranteed - view details of the Direct Debit Guarantee.

Sign up / log in to My Council Tax to pay by direct debit

Alternatively please complete our online form


Online payments

Use our online payment facility to pay your bill directly and securely to the Council. You will need your Council Tax account number and credit/debit card.

Pay your Council Tax online


At your bank

You can set up a payment directly with your bank or through telephone/internet banking by quoting your Council Tax account number and using these details:

  • our sort code - 30-18-55
  • our account number - 55445668

Telephone payments

You can make a payment using our automated telephone line, available 24/7, by calling 01952 383977. Please have your Council Tax account number and credit/debit card details to hand.

If you prefer to speak with a Customer Services Officer, please call 01952 383838.


At the Post Office or Pay Point outlet

If paying at the Post Office you will need to take your bill with you so they can scan the barcode. To pay at a Pay Point outlet you will need to take your existing payment card.

Further information is shown on your bill.


In person and by post

You can pay your Council Tax in person by credit/debit card at First Point Telford at Southwater One. Cash payments are no longer accepted.

Last updated: 03/04/2020 09:39

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