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Southwater One (SW1)

Southwater One, located in the Southwater area of Telford, is home to the library and civic centre.

We offer advice, support and information from a range of Council and partner services, these include;

  • applying for concessionary travel bus passes
  • applying for Blue Badge parking permits
  • drop in and pre-booked appointments with our Job Box and Future Focus team for career support and advice (Monday to Friday 9am - 5pm)
  • access to freephones to contact the council
  • access to computers to contact the council digitally.

How to get here

By foot 
Southwater One is located in the Southwater development, only a short walk from Telford Town Centre and approximately 5 minutes walk from the main Telford Bus Station.

By car
There are a number of car parks that service Telford Town Centre, the two nearest locations are the main Southwater Car Park (Northfield St, Telford TF3 4EJ) and the Telford Town Centre Brown Elm Car Park (Telford TF3 4BX).

By train
Southwater One is approximately 15-20 minutes fully pedestrianised walk from Telford Central Railway station.

Southwater One
Southwater Square
Southwater Way

Telephone: 01952 380000
Online: complete our online form to contact us

View the location of Southwater One on Google Maps:

Opening times


This table shows the opening times for Southwater One.

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 10am - 5pm
Sunday Closed

Accessibility features

  • Accessible parking available within 500m of entrance - Southwater multi-storey parking.
  • Taxi rank within 100m - step free access.
  • Step free access to rail and bus stations. 
  • Automated external door - open on approach.
  • Reception - strong colour contrast, fixed low level height desk with mobile desk loop.
  • Changing place.
  • Accessible toilets.
  • Spacious seating areas - waist and low level.
  • Internal lift with mirrored back wall.
  • On site assistance.
  • Acoustic baffling and sympathetic material selection to reduce reverberation.

Last updated: 31/10/2023 13:58