Worried about money?

There’s lots we can do to help. Find out what support is on offer.

Request Adult Social Care support

Request Adult Social Care support

If you need to talk about care and support services for the first time, or if you have care and support services from Adult Social Care and your circumstances have changed.

Adult Social Care Portal - Our online front door

As an alternative to our phone-based service, you could choose to complete an online referral for care and support, an occupational therapy assessment or a carers assessment. You could also use the portal to arrange a review of your care if your circumstances have changed, all at a time convenient to you. We will respond to your request during office hours.

View information about the Telford & Wrekin Adult Social Care Portal.

Family Connect

Make a referral for care and support, an occupational therapy assessment or a carers assessment. Arrange a review of your care, if your circumstances have changed.

Monday to Friday 9am - 5pm.

Telephone: 01952 385385 (option 3)
Email: familyconnect@telford.gov.uk  
Text (SMS): 07537453177

Financial Case Management Team

To discuss any contribution to care, invoices and financial assessment.

Monday - Friday, 9am - 5pm

Telephone: 01952 383820
Email: financialcasemanagementteam@telford.gov.uk   

Direct Payments Team

Advice and information regarding direct payments.

Telephone: 01952 383130
Email: directpaymentsteam@telford.gov.uk 

Telford Integrated Community Assessment Team (TICAT)

Help with hospital discharges If you experience an urgent change in your health that required you to go into hospital or the hospital’s emergency department.

Telephone: 01952 567260

Assessments

Information about the assessment process visit.

View information about assessments