Important: you need to be a library member to use the computers in Telford & Wrekin Libraries. If you are not a member, it's free to join. View information about joining the library.

As a library member, you will have free access to computers in all Telford & Wrekin Libraries.

Library staff are trained to help get you started and can assist with quick and basic problems. If you need more advanced help, view information about computer training courses and view information about online safety.

Getting started

Once you have joined the library, you just need to bring some proof of identification with you (for example a bank card, passport or similar), and agree to our Acceptable Use Policy. Download our Public Internet Acceptable Use Policy (.pdf Size: 103Kb) .

You can use the computers whenever the libraries are open, until 15 minutes before closing time. 

Please note: there is a limit of two people at each computer, unless it is for family use (for example an adult with up to three children).

Do I need to book a computer in advance?

We currently have a limited number of PCs available in Southwater, Wellington, Madeley and Newport Libraries, these are allocated on a drop-in, first come first served basis. Sessions are booked for one hour but may be extended if no other customers are waiting.

Do Telford and Wrekin Libraries have free Wi-Fi? 

We now offer free Wi-Fi in seven of our libraries, all you need to get started is your library card number and PIN. Wi-Fi is available in the following libraries:

  • Dawley and Malinslee Community Library
  • Madeley Library
  • Newport Library
  • Oakengates Library
  • Southwater Library
  • Stirchley Community Library
  • Wellington Library.

Printing, saving and scanning

If you need to use the scanner please inform the Library team when you book a computer. Paper is supplied and you are unable to use your own paper in our printers. You can use your own memory sticks in the computers.

Please view information about library fees and charges.

Scanners are available at the following libraries:

  • Dawley and Malinslee Community Library
  • Madeley Library
  • Newport Library
  • Southwater Library
  • Wellington Library.

View information about our library locations, opening hours and services offered.

Last updated : 13 March 2025

Please read our important safety advice to help protect you when using our library computers.

Visit the Family Connect website for more information about staying safe online.

Safety advice - using library computers

As the computers in the library are used by many different people, please ensure:

  • you shut down all windows
  • delete your work from the hard drive to prevent other members of the public having access to it (however files are regularly cleared from the hard drive).

Please note: you can use your own memory sticks in the computers.

Safety advice - using the internet on library computers

  • Internet shopping
    When internet shopping, we advise you not to enter your credit or debit card details when using a shared computer. If you do so, it is at your own risk.
     
  • Illegal, offensive or inappropriate material
    Filtering software is in operation on all library computers to prevent access to websites containing illegal, offensive or inappropriate material, however, due to the rapidly changing nature of the internet it may not always be completely effective.
     
  • Dedicated computers for children
    Some larger libraries have areas with computers that are dedicated for use only by children and their families during out of school hours and a higher level of filtering software is in operation on these computers.

Please note: children's access to the internet in the library is the responsibility of the child's parent or guardian. Although we use a higher level of filtering software for children, the library service cannot monitor children's use of the internet.

Last updated : 21 June 2024