Need to report an issue in your local area, access council services or log a missed bin collection – ‘My Telford’ can do all this and more!

We have launched a new single sign on portal – My Telford – to make it easier and quicker for you to access council services, manage your Council accounts, report issues and track their progress – in one easy place, anytime, anywhere.

No hanging on the phone, no waiting for offices to open, simply sign up to your My Telford account – it is quick and easy to do. Registering for an account is easy and takes just a couple of minutes.

Register for a My Telford account

Everyday Telford App users
If you have already signed up to our free Everyday Telford App, then you can use your App account login for My Telford - when you log in you will be automatically upgraded to a My Telford account that can be used for both the App and My Telford.

Log in to the My Telford portal

If you are having login or operational issues using My Telford or the Everyday Telford App please use our My Telford Enquiry form.

If you are chasing progress about an issue previously logged with Telford & Wrekin Council please use our contact form quoting your reference number.