We have launched a new single sign on portal – My Telford – to make it easier and quicker for you to access council services, manage your Council accounts, report issues and track their progress – in one easy place, anytime, anywhere.

To support the launch of My Telford we have produced several videos to demonstrate how you can access My Telford, register for an account and navigate around the portal.

Watch a You Tube video tutorial explaining how to register for an account with My Telford

Watch a You Tube video tutorial explaining how to log in to My Telford

Watch a You Tube video explaining how to report and request services on My Telford

Watch a You Tube video explaining how to reset your My Telford password

Complete our online Telford Enquiry form to report a problem using My Telford

Please note for any other enquiries please use our general enquiries contact form, if this is in relation to an issue previously logged with Telford & Wrekin Council please remember to include your reference number. 

Complete our general enquiries contact form