First Point Telford has moved!

First Point Telford has moved to the new Southwater One building, in the heart of the Southwater development. Southwater One is also the home for the new Southwater Library.

View more details including the location of Southwater One.

Accessibility statement

"The power of the web is in its universality. Access by everyone regardless of disability is an essential aspect." - Tim Berners-Lee, inventor of the World Wide Web.

The team behind this website hope that whoever needs to use it, can do so easily.

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us. Talk to us about the problem and we will listen.

Readability

We have made every effort to ensure this web site is easily readable using 'plain English'. In addition, we have ensured that the design of this web site is not an obstacle to its usability and readability.

The 'Text Only' option provides a plain text alternative to every page on this web site. In addition, we always try to make sure any features that use JavaScript are usable without scripting turned on, to ensure that all browsing media and devices are able to access the information on this site with ease.

The site is also designed to be easily printable - providing a simple, text based output onto paper.

Access Keys

Access keys are a navigation device enabling you to get around the main web site using your keyboard. They can be used to jump to different sections of content across the main site (not microsites).

More in depth information about access keys can be found at W3C Accessibility Guidelines.

Available Access Keys

S - skip to content
1 - Homepage
2 - Whats new
3 - Site map
4 - Advanced search
5 - Frequently asked questions
6 - A to Z of Services
7 - Complaints procedure (Contacting the Council page)
8 - Disclaimer
9 - Feedback facility
0 - Access key details (this page)

How to use Access Keys

Browser

PC (Windows)

Mac

Internet Explorer 4

Hold down the 'Alt' key and press the Access key

Not supported

Internet Explorer 5+

Hold down the 'Alt' key and press the Access key, release both keys then press 'Enter'

Hold down the 'Ctrl' key and press the Access key

Firefox, Mozilla 1

Hold down the 'Alt' key and press the Access key

Hold down the 'Ctrl' key and press the Access key

Firefox, Mozilla 2+

Hold down the 'Alt' & 'Shift' keys and press the Access key

Hold down the 'Ctrl' key and press the Access key

Opera

Hold down the 'Shift' key and press the 'Esc' key, release both keys, then press the Access key

Hold down the 'Shift' key and press the 'Esc' key, release both keys, then press the Access key

Netscape 6 and earlier

Not supported

Not supported

Netscape 7

Hold down the 'Alt' key and press the Access key

Hold down the 'Ctrl' key and press the Access key

Safari 3

Hold down the 'Alt' key and press the Access key

Hold down the 'Ctrl' key and press the Access key

Safari 4

Hold down the 'Alt' key and press the Access key

Hold down the 'Ctrl' & 'Option' keys and press the Access key

Chrome, Google 2 and earlier

Not supported

Not supported

Chrome, Google 3+

Hold down the 'Alt' key and press the Access key

Hold down the 'Ctrl' & 'Option' keys and press the Access key

Please note: This table is not exhaustive; your browser may or may not support Access keys.

Screen Readers

A screen reader is a software application that attempts to identify and interpret what is being displayed on the screen (or, more accurately, sent to standard output, whether a video monitor is present or not).

This interpretation is then re-presented to the user with text-to-speech, sound icons, or a Braille output device. Screen readers are a form of assistive technology (AT) potentially useful to people who are blind, visually impaired, illiterate or learning disabled.

You can download the BrowseAloud screen reader software for free; this screen reader offers text-to-speech translation across http://www.telford.gov.uk/. Visit the BrowseAloud website to download the software and view the user manuals available.

The technical nature of this website

For information of eGif Compliance and the technical nature of this web site, please visit our e-Gif page.

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