Apprenticeship case studies
Katie is a Policy and Development Apprentice and is studying towards a level three qualification in business administration.
What attracted you to an apprenticeship with Telford & Wrekin Council?
I wanted to learn more about how the work the council does impacts on residents of the borough and how I can contribute.
Where are you hoping your apprenticeship will take you?
I am hoping that my apprenticeship will allow me to further my career options and eventually help me to find a full time position where I could continue to do work that I enjoy.
What are your future career aspirations?
I would like to continue working in business support/admin and possibly continue working within the council. I would also want to look at furthering my qualifications and possibly complete another apprenticeship in the future.
What are the benefits of apprenticeships?
I think that being able to gain a qualification while also gaining experience and workplace skills is a major advantage of an apprenticeship.
What would you say to someone considering an apprenticeship?
They are a great opportunity to gain and develop the skills required in the workplace and gain a qualification. It’s worth looking into if you think that you would struggle in full-time education as even though you still have learning to do, it isn’t full-time in a classroom.
Last updated : 13 September 2024

Victoria is a Civil Engineering Apprentice and is studying towards a degree qualification in Civil Engineering and Transportation at Telford & Wrekin Council.
What attracted you to an apprenticeship with Telford & Wrekin Council?
The apprenticeship has provided an opportunity to work in several different engineering teams whilst being able to gain a qualification alongside it.
This has helped me to gain a holistic idea of how the Council supports the borough in relation to adopted highways, and my contribution towards it.
Where are you hoping your apprenticeship will take you?
I’m hoping to complete the degree course and become an incorporated engineer with a professional institution.
Due to the broadness of the apprenticeship, I have undertaken, this should provide a good foundation for my career in the future.
What are your future career aspirations?
I would like to decide on an engineering discipline at the end of my apprenticeship and continue working within the chosen team for the Council.
I may look to further my qualifications in a specific area once embedded in a particular discipline.
What are the benefits of apprenticeships?
One of the main benefits would be to achieve a relevant qualification, whilst gaining experience on the job.
Having the support of fellow professionals and colleagues within the workplace helps apply understanding to the knowledge gained from academic based learning, which would not be possible if studying full time.
What would you say to someone considering an apprenticeship?
Completing the requirements for apprenticeships is hard work and requires a lot of commitment and effort.
However, the rewards are valuable and provide a good foundation towards future opportunities.
I would recommend apprenticeships to people of all ages, whether starting out in their career or those changing careers for a new challenge.
Last updated : 3 February 2025
Beth is a Short Breaks Coordinator in the Children with Disabilities team and is studying towards a level four qualification in project management.
What attracted you to an apprenticeship with Telford & Wrekin Council?
I joined Telford & Wrekin Council as a junior apprentice in 2016, as I wanted to gain work experience rather than be a full-time student. Since then I have built on my qualifications and am now studying for a level four qualification.
I have moved teams twice since I joined, and have felt fully supported within my roles and have made friends for life whilst learning skills that I will take with me throughout the entirety of my working life.
Where are you hoping your apprenticeship will take you?
I am hoping that I will be able to further my career within project management and the apprenticeship will give me the skills and confidence to do so. Once I have completed the apprenticeship, I may explore the opportunity of studying for a degree in project management. This apprenticeship will provide me with the solid base that I need.
What are your future career aspirations?
I am still not fully sure of what I would like to do in my career long term, but I know that everything that I have learnt so far and will continue to learn will help me in whichever path I decide to take.
What are the benefits of apprenticeships?
The main advantage is that I can study for a qualification whilst also gaining experience in the workplace. I find it useful to be able to discuss my apprenticeship with colleagues, and also have support from my assessor and peers. All coursework and revision can be completed during working hours, so my weekends and evenings are not taken up with studying as they would be if I was at college or university.
What would you say to someone considering an apprenticeship?
I am very passionate about apprenticeships, and I always recommend them to people who aren’t sure what they would like to do or be, regardless of their age. They are a great way to get a flavour of the working environment whilst earning money and gaining a qualification. My first apprenticeship was in 2016 and I made friends that I still talk to every day. There are so many to choose from that people may not be aware of, but there is almost certainly something for everyone.
Last updated : 13 September 2024
What attracted you to an apprenticeship with Telford & Wrekin Council?
I was interested in the Telford & Wrekin apprenticeship because I saw it as a great opportunity to take the next step towards the career I would like to pursue in the future.
Where are you hoping your apprenticeship will take you?
I am hoping to continue developing my skills and knowledge through a job role that will support my future career aspirations.
What are your future career aspirations?
In the future, I would like to attend university and become a Social Worker.
What are the benefits of apprenticeships?
One of the main benefits of an apprenticeship is the opportunity to learn valuable skills and gain qualifications while earning a salary.
What would you say to someone considering an apprenticeship?
I would definitely recommend an apprenticeship to others because it is a fantastic opportunity to gain experience, build knowledge, and achieve a qualification at the same time.
Last updated : 11 August 2026

What attracted you to an apprenticeship with Telford & Wrekin Council?
Initially, I was looking for an opportunity to get into work and gain experience. My Personal Adviser (PA) encouraged me to apply, as they felt I would be a good fit for the role, so I decided to go for it. Although I was surprised to be successful, the more time I've spent in the apprenticeship, the more I've realised how well it matches my interests. I enjoy having a voice, supporting young people, and helping to make a difference, so the role has become something I'm genuinely passionate about.
Where are you hoping your apprenticeship will take you?
Honestly, I hope my apprenticeship allows me to give back to the people and services that helped me along the way. I want to be the person for others that I wish I'd had when I was younger—someone who listens, supports, and helps make a difference. If I can do that and positively impact even a few young people's lives, then I'll feel like I've achieved what I set out to do.
What are your future career aspirations?
For me I want to spend the next couple of years boosting my science grades to eventually go off to university to study Veterinarian Surgery as I love animals 😊.
What are the benefits of apprenticeships?
The benefits are that we get paid to learn – who wouldn’t want that? Am I right, but jokes aside, the benefits are the amount of people you meet along the way while being able to give back to the people who need it most.
What would you say to someone considering an apprenticeship?
Honestly, I'd say just go for it. An apprenticeship gives you the opportunity to earn while you learn, gain qualifications, and build valuable experience at the same time. You get to meet lots of new people, develop new skills, and potentially discover a career you're passionate about. Even if you decide it's not for you, at least you've given it your all, gained experience, and done it without building up student debt. For me, there's really not much to lose and a lot to gain.
Last updated : 11 August 2026
What attracted you to an apprenticeship with Telford & Wrekin Council?
The thing that attracted me the most to this apprenticeship was being able to work with young people that have been in similar situations as myself, so I saw myself as a role model.
Where are you hoping your apprenticeship will take you?
I am hoping my apprenticeship will take me into becoming the role model figure and someone young people can go to and be confident and comfortable around.
What are your future career aspirations?
My future is to end up being a social worker or even doing something completely different, I am young and I have plenty of time to learn different experiences. I would definitely like to move to either America or Australia to see what is out there for me.
What are the benefits of apprenticeships?
The benefits of apprenticeships are you learn and earn at the same time.
What would you say to someone considering an apprenticeship?
Look into the apprenticeship and know you are certain on wanting to do it and that you can see yourself doing a similar job in 5 years.
Last updated : 11 August 2026

What attracted you to an apprenticeship with Telford & Wrekin Council?
What attracted me to an apprenticeship with Telford & Wrekin Council was the wide range of opportunities and support available to apprentices. The apprenticeship offered a balance between learning and gaining practical experience while earning a salary. I also value the flexibility of working arrangements, which helps me maintain a positive work-life balance and look after my wellbeing when needed. Overall, it felt like an organisation that genuinely invests in its employees and supports their development.
Where are you hoping your apprenticeship will take you?
I am hoping my apprenticeship will help me develop the skills, knowledge and confidence needed to support children, young people and families. Having experienced challenges myself when I was younger, I am passionate about making a positive difference in the lives of others and using my experiences to help and support those who may be facing similar situations.
What are your future career aspirations?
My future career aspiration is to become a Social Worker or a Family Support Worker. I want to work closely with children and families, helping them overcome challenges, access support and achieve positive outcomes. My apprenticeship is giving me valuable experience that will help me work towards these goals.
What are the benefits of apprenticeships?
One of the biggest benefits of an apprenticeship is the opportunity to learn while earning. Every day brings new experiences and opportunities to develop skills and knowledge in a real working environment. Apprenticeships also provide valuable qualifications, practical experience and a pathway into long-term employment.
What would you say to someone considering an apprenticeship?
I would strongly recommend an apprenticeship to anyone considering one. It is a fantastic opportunity to gain hands-on experience, develop new skills and earn a salary while learning. At Telford & Wrekin Council, apprentices are well supported and there are often opportunities to continue your career within the organisation once your apprenticeship has finished, whether that is in your current area or a different role that interests you. It is a great way to build confidence and start a successful career.
Last updated : 11 August 2026