Flooding in Telford - sandbags

We have a limited amount of sandbags available at the old Ketley Recycling Site at Whitchurch Drive, Ketley, TF1 5AB. Please note: sandbags are limited to 5 per household.

Extra care, sheltered retirement housing

Extra care housing in Telford

If you have care and support needs then extra care housing could be an option. 

Extra care housing is designed for people who need a little extra help to look after themselves.

Extra care housing is:

  • your own home within a supported housing scheme
  • on-site emergency response 24 hours a day
  • access to on-site communal facilities
  • generally for people aged 55 and over.

Extra care housing allows you to live as independently as possible, in the security and privacy of your own home, but gives you the peace of mind that 24 hour emergency support is available. Extra care offers housing with self-contained, accessible one or two bedroomed flats or apartments that you can rent with your own tenancy agreement or part own. They are purpose built or adapted to support people who have care and support needs. 

If you have assessed care and support needs, they can be met by the on-site team of care and support workers. You can purchase this privately or alternatively you will need a Care Act assessment from Adult Social Care to access this care. You can find out more from our Care Act assessment page. Your support is tailored to your own situation and can easily be adjusted if your needs change. 

You can have help with things like: 

  • washing, dressing and personal care 
  • preparing snacks and heating up meals
  • shopping and laundry (privately purchased)
  • some domestic tasks (privately purchased)
  • reminders to take medicines (as part of a care package).

There is also a night time on-site member of staff who you can call in an emergency by activating a life-line which is available in each property. Communal facilities are also provided. These vary between schemes but may include a lounge, craft and day rooms with organised activities, laundry, garden and guest rooms, library, hairdressing and lunch time meals are available at most schemes. 

They are also often located very close to local shops and local amenities. 

All extra care schemes have on-site staff who are responsible for delivering housing related support which may include: 

  • checking you are okay each day
  • help with correspondence
  • assistance in making health appointments, for example, with your GP
  • helping you deal with money matters
  • helping you with housing and tenancy related issues
  • helping you to access other services, such as a handyman service
  • helping you to and from the dining room to have a hot meal (there will be a charge for the meal)
  • navigating the building.

View our money matters page for information on the cost of extra care housing

Last updated: 18/06/2020 15:03

  1. Extra care
  2. Sheltered retirement housing
  3. How to apply