Guidance for parents and carers

COVID-19 support and advice

For advice on supporting young people during and after the COVID-19 pandemic, there is a guide intended for foster and kinship carers, adoptive parents, and professionals who work with care experienced children in schools, residential care homes and other settings. 

Download a useful guide booklet for information on working with care-experienced children and young people particularly in relation to education during the COVID-19 pandemic

We have provided some useful information for parents and carers of children in care and children who have achieved permanence.


The vital role of foster carers and residential care staff

The role of the carer is paramount in supporting the education of children in care. Carers should ensure that the child has appropriate access to learning and is encouraged to make best use of it and fulfil their potential.

Download the Virtual School children in care handbook for social workers, foster carers, parents, independent reviewing officers, key workers and supervising social workers

Though not always explicitly stated in the placement agreement, this should include:

  • working closely with the child’s school or other educational placement
  • taking an active interest in the child’s homework
  • encouraging a child to value learning
  • supporting a child’s attendance at school
  • advocating for the child’s individual needs.

Useful links


School admissions

There is a clear link between stability and educational outcomes so it is important to avoid schools moves unless absolutely necessary and it is always advisable to speak to your Virtual School Head first. They will help to identify the most appropriate school and ensure it is a good quality school with the right support for children in care.

Children in care have been given the highest priority within school admission arrangements. The admission requirements for children in care are set out on the GOV.UK website.

Visit the GOV.UK website for the school admissions code which applies to maintained schools and academies, including free schools

Put simply, a child in care must be given a place in the school chosen irrespective of the current numbers on roll or in a class. The home local authority can instruct a school in ANY local authority to admit a child in care. This includes using their powers of direction in a timely way to avoid delay.

Where a local authority considers that an academy will best meet the needs of any child, it can ask the academy to admit that child but has no power to direct it to do so. The local authority and the academy will usually come to an agreement, but if the academy refuses to admit the child, the local authority can ask the Secretary of State to intervene.

Visit the GOV.UK website to complete the academy admission request form for children in care


Unofficial exclusions

An exclusion from school has to be carried out formally and in accordance with the Department for Education.

Visit the Department for Education website to access their guidance on exclusions.

You should not be asked to collect your child from school during the school day for any reason other than them being unwell. The exception to this is a formal exclusion which requires written notification. Also, you should not be asked to keep your child at home unless they are unwell or excluded. On some very rare occasions a part-time offer of education might be appropriate and can be agreed as a part of a managed transition to full time provision. This should always be time limited and all parties must be in agreement with it.  If you are asked to collect your child or keep them at home for any reason other than illness, and there hasn’t been a formal exclusion or agreement to a reduced timetable, this is an unofficial exclusion.

If you have any concerns about this you can email the virtualschool@telford.gov.uk for support, guidance and action from the relevant professionals.


Telford and Wrekin libraries

Did you know that all children aged 0 to 16 years old are eligible for a free Telford and Wrekin library card with no overdue charges for late items?

View the libraries page for more information on our libraries and their locations.


Anna Freud - resource library to support children and families

The Anna Freud resource library will provide you with support and guidance for your children and young people in a variety of forms from OCD in children and teenagers to support with life online.

Visit the Anna Freud website


Transition: 11 resources and courses 

  1. Visit the creative education website for information about Supporting Your Child When They’re Starting a New School (on-demand course).
  2. Visit the creative education website for information about Ensuring a Smooth Transition in the Year of Covid (on-demand course).
  3. Visit the creative education website for information about Free PSHE resources offered to help support transition (News article, including resource link).
  4. Visit the creative education website for information about Effective transition for year 7 pupils (SecEd podcast with input from 4 schools).
  5. Visit the creative education website for information about 12 tips for a smooth year 6 to 7 transition (SecEd knowledge bank).
  6. Visit the creative education website for information about SEND: Make Transitions Work for Every Student (on-demand course).
  7. Visit the creative education website for information about Transition in a Remote and Virtual Context (Sharing practice webinar replay).
  8. Visit the creative education website for information about Find Your Feet: Transitions Activity for Year 7 Pupils (PDF from Young Minds).
  9. Visit the creative education website for information about BBC Bitesize videos about starting secondary school (video collection for students).
  10. Visit the creative education website for information about Year 6 Secondary Transition Activity Idea Pack (Twinkl teaching resource).
  11. Visit the creative education website for information about the 6 Tips for starting a new class.

Home learning support

Telford and Wrekin Virtual School for children in care and previously looked after children have created a guide, download the home learning guide for more information about home learning support.


Telford and Wrekin Education Champions

Telford and Wrekin is currently looking for Education Champions who are experienced carers with a strong interest and passion for the education of young people. We are looking to have a number of Education Champions across the county with varying interests and areas of expertise, including Primary, Secondary and SEND. The aim is that the Education Champions will be available to support Telford and Wrekin Carers and provide a friendly and flexible service to support Carers to support their young people.

The support they can offer could: being a listening ear, a sounding board to try out new ideas and general education advice and guidance.

They will also have access to some additional education resources and are happy and willing to share their experience and knowledge, whilst fully understanding the day to day challenges.
Education Champions will attend the support groups across the county and can be accessed directly at these or by contacting Kerriann Hughes, who will oversees and supports the Education Champions, by emailing kerriann.hughes@telford.gov.uk

If you are interested about hearing more about this exciting opportunity please do get in touch directly with the Virtual School.


The Supporting Carers of Children and Young People Webinar - 30 June 2020

We are pleased to announce the recording of the Supporting Carers of Children and Young People Webinar - 30 June 2020. Group chat messages that are referred to during the session are also available to view:


Opportunities and Events

View our latest news and events for our latest opportunities for parents/carers and young people

Last updated: 21/07/2021 13:15

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