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When the service runs 

  • Monday to Friday

  • 8am to 5.30pm

  • No service on Bank Holidays

How to book a journey

You can book a ride: 

  • On-demand (for travel within the next 30 minutes)

  • In advance (from one hour, up to one month ahead) 

Booking is available through:

  • Travel Telford On-Demand app, available on the Apple App Store and Google Play Store

  • Or call the team on 01952 384545

First time using the app?

We’re here to help if you need support.

Don’t have a smartphone?
No problem - you can still use the service by calling our booking line. 
Our team will help you register for the service and book your journey over the phone. 

Passenger type

Single

Adult (19 years old and over)

£2

Young person (6 to 19 years old)

£1

Child (under 5 years old)

Free

Concessionary travel pass holder*

Free

+1 adult/young person travelling with you

£1

Discount bundle

£17.50 for £20 worth of credit

To travel as a concessionary pass holder or young person, please call 01952 384545 to link your pass or discount to your account or email ondemand@telford.gov.uk