The annual canvass is an exercise that we are legally required to carry out each year and is designed to maintain the accuracy of the electoral register.

Each year we are required to contact every household within Telford & Wrekin to check whether we have the correct people registered to vote and to ask you to tell us of any changes. This year, the annual canvass started in mid-July and will continue until around early November.

This year, where we can, we will be using data and electronic communication, such as email and text messaging before sending a hard copy letter, to make the process simpler and more cost effective.

Our emails contain a link to the official webpage where you can register your response. They are genuine and they come from a recognised government domain. The email address used will be: electoral.services.telford.wrekin.council@notifications.service.gov.uk

The email is not spam and does require a response so that we do not contact you again. You can provide your response by following the instructions in the email. Only one person in your household needs to respond as the security codes can only be used once. Even if you have recently registered to vote, you might still be asked to confirm the accuracy of the information we hold.

The communication you receive will tell you if you do or do not need to respond.

If you are asked to respond, but we do not receive a response, we are legally required to continue our efforts to confirm the electoral information we hold about your address is correct. We use a variety of methods to ensure we receive as many responses as possible and so, if we do not receive a response to our initial email or letter you may receive a telephone call or one of our canvassers visiting your address to check the information we hold is correct.