Essential maintenance to My Telford and the My Telford app

From Friday 22 September 2023 to Monday 25 September 2023, there will be disruption to all online services accessed through My Telford and the My Telford app. We apologise for any inconvenience.


Annual Canvass 2023

Every year Telford and Wrekin Council Electoral Services are legally required to check the details that we hold for your household for the purpose of publishing an accurate Register of Electors. It also helps to identify who risks losing their voice at elections, and to encourage them to register before it’s too late.

Telford & Wrekin Council will be initially contacting every household either by letter and/or email. 

Annual Canvass - Email

Some residents who have previously provided the Council with their email address for registration purposes, will receive an email from Electoral Services - Telford & Wrekin Council.

This email is not spam and requires a response by following the instructions in the email.

Other people in your household may also receive this email. Only one person in your household needs to respond as the security codes can only be used once.

If you do not respond to the email, a paper form will be posted to you.

Annual Canvass - Letter

If we do not hold an email address for anyone in the household or if we are not sure that the information we hold about your household is correct, you will receive a letter.

The communication you receive will tell you if you do or do not need to respond.

If you are instructed to respond, but we do not receive a response, you may receive a telephone call or a door knock asking to check the information we currently hold is correct, even if you have recently registered to vote.

You must reply in all circumstances where there are changes to be made to the information shown.