Scheduled maintenance to online services – My Telford and online forms

Due to essential maintenance several of our online services will be intermittently unavailable on Friday 25 November 2022 between 5pm - 6pm. We apologise for the inconvenience.

Houses in multiple occupancy (HMO's)

Please note due to the current COVID-19 pandemic, Public Protection will need to prioritise its work. Therefore, unfortunately some areas of the service will be operating at a reduced capacity.

Public Protection officers will endeavour to respond to your submissions as soon as possible.

A HMO is a house or flat that is occupied by:

  • three or more people who form two or more households
  • the occupiers share or lack facilities such as the kitchen, bathrooms and WC's.

This includes, for example:

  • shared houses
  • houses containing bedsits
  • combination of bedsits
  • self-contained flats where facilities are shared.

Properties converted entirely into self-contained flats which do not meet the standards of the 1991 Building Regulations with at least one third of those flats occupied on short term tenancies are also HMO's.

Am I classed as one household or more?

A family living together in a property is classed as a single household, family relatives include:

  • au-pair
  • parents
  • grandparents
  • children
  • stepchildren
  • grandchildren
  • brothers
  • sisters
  • uncles
  • aunts
  • nephews
  • nieces
  • cousins
  • a relationship of the half-blood shall be treated as a relationship of the whole blood.

However, if three friends live together that would be considered as three households. If a couple share with a third person then that would consist of two households.

COVID -19 guidance

Visit the GOV.UK website for guidance on individuals who share facilities with others, who develop symptoms of COVID-19

Housing Act 2004

Visit the National Archives website to view the full definition of "houses in multiple ocupation" Housing Act 2004

The Housing, Health and Safety Rating System (HHSRS), licensing requirements and management regulations are used collectively when assessing and undertaking action relating to HMO's.

Households - S.258 Housing Act 2004.

Last updated: 19/03/2021 11:30

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