If you need to report an urgent issue then please contact the Customer Contact Centre on 01952 384384. We apologise for any inconvenience caused and expect service to resume as soon as possible.
Information landlords can share with their tenants if they are at risk of becoming homeless.
Information about having work done on your properties and working with traders.
Information about the responsibilities that both landlords and tenants have.
Information required before starting a tenancy.
Information on ending tenancies, harassment, illegal evictions and support available.
The HHSRS is a risk assessment tool which determines whether a property contains any hazards and is safe to live in.
Information about damp and mould.
Information about our enforcement policy.
Information about licensing, fire safety and amenity standards.
Advice about your homes energy performance and finding an assessor.
Information for landlords with rented properties ensuring they have fitted smoke alarms.
Electrical safety standards in the private rented sector. A guide for landlords.
Information regarding financial support available for tenants.
Information for landlords and tenants regarding antisocial behaviour.
Information about affordable warmth for households.
Advice and support on bringing your properties back into use once they have become empty.
Information about fees and charges.
Information about the property redress scheme.
View our useful telephone numbers and links.
If you are unable to find the information you require or need further advice, please contact our Landlord and Tenant Coordinator's at LTC@telford.gov.uk.