Online payment and Automated Telephone Payment (ATP) services - planned maintenance

Our online payments and ATP services will be unavailable from 8am to 4pm on Sunday 14 April 2024, due to essential maintenance. We apologise for any inconvenience this may cause.

Document downloads - Food

The following documents are available for download. Documents in PDF format can be read using Adobe Reader.

MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.

Available downloads

Food Hygiene Rating Scheme (FHRS) request a re-visit form

If you have rectified issues identified during an inspection you can request a re-visit for the purposes of re-rating.

Food Hygiene Rating Scheme (FHRS) Business Safeguards

View information and guidance on your rights to appeal a food hygiene rating score and request a re-visit for the purposes of re-rating your hygiene score.

Approved premises guidance

Please download a copy of the application pack for approval of a food business establishment.

Food Safety Start up Booklet

Guide to Running a Catering Business

Allergen labelling changes

Download the allergen labelling changes for pre-packed direct sales food.

Hazard analysis for domestic caterers

Advice for domestic caterers and how to prepare a food management system.

Handwashing poster

Download handwashing poster.