Due to maintenance work on MyTelford the Report it and Request it forms are currently unavailable via the mobile app and website

If you need to report an urgent issue then please contact the Customer Contact Centre on 01952 384384. We apologise for any inconvenience caused and expect service to resume as soon as possible.

Weights and measures

Trading Standards is responsible for ensuring that all weighing and measuring equipment that is used to determine the quantity of goods being sold is accurate and used correctly.

We are also responsible for investigating any incidents involving the supply of short weight or measure goods.

We do this by:

  • using high accuracy weighing and measuring equipment against which all trade equipment is tested
  • checking the accuracy and suitability of trade equipment, prior to its use for trade
  • testing equipment used in shops, petrol stations, factories and so on
    checking prepacked goods for correct quantity and labelling
  • investigating complaints
  • calibrating industrial equipment.

Visit the Business Companion website for more information about weights and measures.

View information about a public weighbridge operator's certificate and how to apply for one.

Report a complaint

Visit the Citizens Consumer Advice website if you want to make a complaint or to obtain advice on your consumer rights on goods/services that you have purchased.

Last updated: 20/07/2022 09:45

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