Essential maintenance to My Telford and the My Telford app

From Friday 22 September 2023 to Monday 25 September 2023, there will be disruption to all online services accessed through My Telford and the My Telford app. We apologise for any inconvenience.

Product safety

All goods intended to be used by consumers which are in the marketplace must be safe in use, and where necessary accompanied by instructions and warning notices.

Trading Standards is responsible for ensuring that all members of the community are protected from risk of injury arising from the supply of unsafe goods.

We do this by:

View more information about product safety in the guides available on the Business Companion website.

Report a complaint

Visit the Citizens Consumer Advice website if you want to make a complaint or to obtain advice on your consumer rights on goods/services that you have purchased.

Last updated: 20/07/2022 09:39

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