How to obtain a Purchase Order (PO) number

To obtain a Purchase Order (PO) from Telford & Wrekin Council, you need to receive it from the council staff member who is placing the order. A PO will be given to you verbally or via email. You must include this PO number on your invoice when submitting it for payment.

Understanding the difference between Purchase Order and Non-Purchase Order Invoices

When submitting invoices to Telford & Wrekin Council, it’s important to know whether your invoice is Purchase Order (PO) related or Non-Purchase Order related. This helps ensure faster processing and payment.

What is a Purchase Order (PO) Invoice?

A PO Invoice is linked to a formal Purchase Order number issued by the Council. This means:

  • A department has requested goods or services and created a PO in advance.
  • As a supplier, please ensure you include the PO number on your invoice.
  • Your invoice is matched against the PO and approved for payment.

Why it matters:

PO invoices are easier to track, verify, and approve - leading to quicker payments.

What is a Non-Purchase Order Invoice?

A Non-Purchase Order Invoice is submitted without a PO number. This usually happens when:

  • The goods or services were not ordered through the formal PO process.
  • The invoice is for one-off or low-value items, subscriptions, or emergency purchases.

Why it matters:

Non-PO invoices require manual approval, which can delay processing and payment.

Best practice for suppliers

Please request a PO number before supplying goods or services.

Include the PO number clearly on your invoice. If you’re unsure, contact your Council contact before submitting your invoice.