How remittances are issued

Once your invoice has been processed and payment has been made, a remittance is automatically generated and sent to the email address we have on file for your organisation.

This document serves as confirmation of payment and includes key details such as the invoice number, amount paid, and the bank account to which the funds were transferred.

To ensure you receive your remittance promptly:

  • keep your remittance email address up to date
  • ensure your invoice includes a valid Purchase Order (PO) number and is submitted in the correct format.

If you haven’t received any remittance advice after payment, please contact the Purchase Ledger team via the webform or your departmental contact.

Complete our remittance request form