Submitting an invoice for payment
Invoice submission guide
To ensure your invoice is processed promptly, it must be submitted in compliance with our requirements. Invoices should be emailed in either PDF or Word format, with one invoice per attachment and per purchase order. If your invoice includes a valid Purchase Order (PO) number, please send it to:
If no PO number is provided, please forward to the individual at Telford & Wrekin Council who requested the goods or services. Please note: Paper invoices are no longer accepted.
What is a compliant invoice?
A compliant invoice must include the following:
- your full company name and address
- a unique invoice number
- a clear description of goods/services provided
- accurate quantities, prices, and total amount due to two decimal places
- VAT registration number (if applicable)
- a breakdown of Net price, VAT rate, VAT amount, and Total per line
- a valid T&W PO number (format: 5/6xxxxxx)
- your bank details for payment
- the invoice must be clearly addressed to the payee.
PO vs Non-PO Invoices
- PO Invoices: Must include a valid PO number and be sent to the designated email address: purchaseledger.scannedinvoices@telford.gov.uk .
These are then matched against the purchase order in our system for faster processing.
- Non-PO Invoices: If you do not have a PO number, you must send the invoice directly to your contact at the Council. These may take longer to process as they require manual verification.
Last updated : 5 May 2026