Apply to renew your Dual Driver Licence

COVID-19 Public Protection service updates

At these unprecedented times it is our priority to continue to deliver our Environmental Health, Licensing and Trading Standards services as best as we can with Government guidelines in mind. Your health is a priority for us, so at this time there will be amended ways of working. View more information.

You can apply to renew your Dual Driver Licence up to one month before the expiry date.

What we will do with your Personal Information
Telford & Wrekin Council’s Licensing Service is collecting your personal information for the purpose of meeting the statutory requirement of determining whether you are fit and proper to hold a licence under the Local Government (Miscellaneous Provisions) Act 1976.

Telford & Wrekin Council will not share any of your personal data collected with external organisations unless required to do so by law when your data may be shared with other regulating bodies. However, there may be occasions where we request further information from key third party organisations such as other regulating bodies and Doctors.

National Register of Refusals and Revocations

From 1 November 2019 this authority will begin using the National Register of Refusals and Revocations (NR3). This means that from that point:

  • applications for new hackney carriage/PHV driver licences and for renewals will be checked on the NR3
  • where an existing licence is revoked, or an application for renewal or a new licence is refused by Telford & Wrekin Council, this will be recorded on the NR3.

For more information on the Council's policy for using the NR3 register, please refer the the Council's policy for Hackney Carriage and Private Hire Licensing.

National Fraud Initiative
This Authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud.

It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For further details on the Council’s privacy arrangements please view our privacy notice.

Your right to work in the UK will be checked as part of your licence renewal application, this could include Telford & Wrekin Council checking your immigration status with the Home Office. We may otherwise share information with the Home Office. You must therefore provide a document or document combination that is stipulated as being suitable for this check. View the list of documents.

Your application will not be considered valid until all the necessary information and original document(s) have been produced and the relevant fee has been paid. If there are restrictions on the length of time you may work in the UK, your licence will not be issued for any longer than this period. In such circumstances the check will be repeated each time you apply to renew or extend your licence, If, during this period, you are disqualified from holding a licence because you have not complied with the UK’s immigration laws, your licence will lapse and you must return it to the licensing authority. Failure to do so is a criminal offence.

Medical Certificates, DVLA and Disclosure and Barring Service (DBS) checks must be renewed when you renew your licence. 

Any applicant who has, spent six continuous months or more living outside the United Kingdom from the age of 10 will have to provide evidence of a criminal record check from the relevant country for that period. The DBS website provides guidance at GOV.UK website.

There are 4 stages in the application process:

Stage 1 - renew your DBS, DVLA and right to work checks

Complete your DBS, DVLA and right to work checks online by visiting the Personnel Checks website.

Please note: you will be required to make an online payment of £72.49 to Personnel Checks.

Stage 2 - complete the online application form

Once you have completed the Personnel Check Online Application, you will be given a PC Number. As soon as you have that number you will need to complete the Telford & Wrekin Council online application form.

Please include the following items with your application:

  • passport style photograph
  • a copy of your Disclosure and Barring Service Certificate (if already received form the Disclosure and Barring Service).

Apply for a taxi driver licence

Stage 3 - renew your medical certificate

You need to book your medical appointment:

This can be with your usual doctor and medical practice or with any doctor of your choice provided that the doctor has sight of your medical records. Please telephone the Council on 01952 381818 or email in order to notify the Licensing Service of your chosen doctor's details and date of your appointment. We will send your medical forms directly to the medical practice specified on your application, who must return the signed certificate directly to the Licensing Service. Medical payments are your responsibility. The medical standard you are required to pass to be a taxi driver is DVLA Group 2 Standards. If we are unable to grant you a licence, any payments you have already made for your medical will be non-refundable.

Stage 4 - completion of the process - issuing your licence

As soon as you receive your Disclosure and Barring Certificate, contact the Licensing Service on 01952 381818 or email a copy to

Once you have satisfactorily completed stages 1, 2 and 3 of the application process, your licence can be issued. Please pay your licence fee and badge cost of £134. Payment can be made online via the eStore or by debit/credit card by telephoning 01952 381818. Please phone 01952 381818 to make an appointment to collect your licence.

At the time of your appointment, you will need to bring with you:

  • your expiring badge
  • your right to work documents - you must provide the original document(s), such as your passport or biometric residence permit, so that the check can take place. The document(s) will be copied and the copy retained by Telford & Wrekin Council. The original document will be returned to you.

Last updated: 17/08/2020 10:41

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