Apply to renew your Dual Driver Licence

COVID-19 Public Protection service updates

At these unprecedented times it is our priority to continue to deliver our Environmental Health, Licensing and Trading Standards services as best as we can with Government guidelines in mind. Your health is a priority for us, so at this time there will be amended ways of working. View more information about COVID-19 public protection updates.

Renewal of your Licence

You can apply to renew your Dual Driver Licence up to one month before the expiry date. 

Expired/Revoked/Surrendered Licence

When a licence lapses, the Council will not permit any ‘periods of grace’ for the submission of a renewal application unless there is satisfactory evidence of exceptional circumstances that are accepted by the Council. A new application must be submitted.

What we will do with your Personal Information

Telford & Wrekin Council’s Licensing Service is collecting your personal information for the purpose of meeting the statutory requirement of determining whether you are fit and proper to hold a licence under the Local Government (Miscellaneous Provisions) Act 1976.

Telford & Wrekin Council will not share any of your personal data collected with external organisations unless required to do so by law when your data may be shared with other regulating bodies. However, there may be occasions where we request further information from key third party organisations such as other regulating bodies and Doctors.

National Register of Refusals and Revocations

From 1 November 2019 this authority will begin using the National Register of Refusals and Revocations (NR3). This means that from that point:

  • applications for new hackney carriage/PHV driver licences and for renewals will be checked on the NR3
  • where an existing licence is revoked, or an application for renewal or a new licence is refused by Telford & Wrekin Council, this will be recorded on the NR3.

View information on the Council's policy for using the NR3 register by downloading the Hackney Carriage and Private Hire Licensing Policy.

National Fraud Initiative
This Authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud.

It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

View our privacy notice for further details on the Council's privacy arrangements.

Right to Work in the UK

If you have a time limited Right to Work permit, your right to work in the UK will be checked as part of your licence renewal application, this could include Telford & Wrekin Council checking your immigration status with the Home Office. We may otherwise share information with the Home Office. You must therefore provide a document or document combination that is stipulated as being suitable for this check. Visit the GOV.UK website for the full list of documents.

If there are restrictions on the length of time you may work in the UK, your licence will not be issued for any longer than this period. In such circumstances the check will be repeated each time you apply to renew your licence, If, during this period, you are disqualified from holding a licence because you have not complied with the UK’s immigration laws, your licence will lapse and you must return it to the licensing authority. Failure to do so is a criminal offence.

Medical and Driving Licence Checks

Medical Certificates and DVLA checks must be renewed when you renew your licence. If you have not already signed up to the Disclosure and Barring Service (DBS) Update Service, you will need to complete an application for a Criminal Record Disclosure (see stage 1 below) and also sign up to the update service. 

Applicants who have lived outside the UK for three continuous months.

Any applicant who has spent three continuous months or more living outside the United Kingdom from the age of 18 years, will have to provide evidence of a criminal record check from the relevant country for that period. Visit the GOV.UK website for guidance on criminal records checks for overseas applicants.

Application Process

Your application will not be considered valid until all the necessary information and original document(s) have been produced and the relevant fee has been paid.

There are 4 stages in the application process:


Stage 1 - renew your DBS, DVLA and right to work checks

Complete the following online by visiting the Personnel Checks website:

Please note: you will be required to make an online payment to Personnel Checks if you require all the checks of £72.49, or £12 for a DVLA check only.

If your current licence was issued before 1 April 2021 and you have spent three continuous months or more living outside the UK since you were 18 years of age or if your current licence was issued after 1 April 2021 and you have spent three continuous months or more living outside the UK since it was issued, you must apply for a criminal record check from that relevant country. Visit the GOV.UK website for guidance on criminal records checks for overseas applicants.


Stage 2 - complete the Council's online application form for a Dual Driver Licence and pay the Licence Fee

Once you have completed the Personnel Check Online Application, you will be given a Reference Number. As soon as you have that number you will need to complete the Telford & Wrekin Council online application form for a Taxi Driver Licence.

Please include the following items with your application:

  • passport style photograph
  • a copy of your Disclosure and Barring Service Certificate (if applicable and already received form the Disclosure and Barring Service)
  • a copy of your overseas criminal record check (if applicable).

Complete our online form to apply for a taxi driver licence

Please pay your licence fee and badge cost of £134. Payment can be made online by visiting the eStore payment system or by debit/credit card by telephoning 01952 381818. 


Stage 3 - renew your medical certificate

You need to book your medical appointment:

This can be with your usual doctor and medical practice or with any doctor of your choice provided that the doctor has sight of your medical records summary (you must request these from your registered medical practice and take it with you to your medical appointment). Contact neighbourhoodservices.support@telford.gov.uk or telephone 01952 381818 to notify the Council of the date of your medical appointment. Your Council medical forms will be sent directly to the medical practice specified on your application for the doctor to complete. The doctor must return the forms and signed certificate directly to the Licensing Service. Medical payments are your responsibility. The medical standard you are required to pass to be a taxi driver is DVLA Group 2 Standards. Visit the GOV.UK website for more information about the DVLA Group 2 Standards. If we are unable to grant you a licence, any payments you have already made for your medical will be non-refundable.


Stage 4 - completion of the process - issuing your licence

As soon as you receive your Disclosure and Barring Certificate (if applicable) and/or a copy of your overseas criminal record check (if applicable) contact the Licensing Service on 01952 381818 or email a copy to licensing@telford.gov.uk.

Once you have satisfactorily completed stages 1, 2 and 3 of the application process, your licence can be issued. Please phone 01952 381818 or email neighbourhoodservices.support@telford.gov.uk to make an appointment to collect your licence. Your licence will normally be issued for 3 years unless you have a time limited Right to Work permit or a time limited DVLA driving licence.

At the time of your appointment, you will need to bring with you:

  • your expiring badge
  • your right to work documents (if you have a time limited right to work permit) - you must provide the original document(s), such as your passport or biometric residence permit, so that the check can take place. The document(s) will be copied and the copy retained by Telford & Wrekin Council. The original document will be returned to you.

Last updated: 27/07/2021 16:22

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