Scheduled maintenance to online services – My Telford and online forms

Due to essential maintenance several of our online services will be intermittently unavailable on Friday 25 November 2022 between 5pm - 6pm. We apologise for the inconvenience.

Where and when to leave your bins

When should I put my recycling/rubbish containers out for their scheduled collection?

Make sure your containers are placed on the public footpath/roadside nearest to the edge of your property for 7am on the day of your scheduled collection, or no earlier than the night before, view your next scheduled collection day.


How to ensure a smooth collection

For more information about how to ensure a smooth collection of your containers please view the guidelines on how to correctly present your recycling and rubbish containers for your scheduled collections.

Failure to meet these guidelines can result in your bins and/or containers not being emptied until your next scheduled collection day. You will then need to dispose of any excess rubbish and recycling at our household recycling centres.


Don't forget to return your containers home after collection

Once your bins and containers have been emptied it is really important to return them to your property as soon as possible, this will ensure that they don't go missing, get contaminated by passers by or cause an obstruction.

We request that all containers are returned to your property within 24 hours of your collection being completed, failure to do so could result in a Fixed Notice Penalty Notice being issued to the householder.

Complete our online form to report bins/containers being left on the public highway permanently


Assisted bin collections

We offer a free assisted bin collection service to residents who might not be able to put the bins out for collection themselves.

View information about requesting help with putting your bins out


Bin day reminder service

You can receive a free weekly reminder for your scheduled collections so you never forget what containers to present.

Sign up for bin day reminders, view your collection days and download a calendar

Last updated: 15/06/2022 08:25

  1. Introduction
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