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Telford and Wrekin has a large community of former Service personnel settled and living in the Borough. There is a range of dedicated services available locally and nationally for Serving personnel, veterans, and their families, to access, particularly in times of need.

Veterans' Gateway

Wherever you are in the UK the Veterans' Gateway offers comprehensive, single point of contact and online support to veterans and their families. The service will signpost you to your nearest support so you can get the help you need. It also offers lots of information and guidance including a team of advisers available 24 hours a day on 0808 802 1212.

Armed Forces and Veterans Breakfast Club

There are Veterans Breakfast Clubs all over the UK and further afield that all share the same ethos of mutual support and understanding. Breakfast Clubs exist to facilitate veterans (and current Service personnel) meeting face to face in a relaxed, safe, social environment.

They meet regularly on Saturday mornings at the following locations:

  • Malinslee: The Church Wickets, Church Road, Malinslee, TF4 2AS on the 3rd Saturday of each month at 9am. 
  • Halesfield: Willows Cafe, Halesfield 22, TF7 4QX on the 1st Saturday of each month at 9am.
  • Oakengates: The Wakes/Outpost Cafe, Oakengates, TF2 3EP on the last Saturday of each month at 9am.

For further information, including contact details, please visit the Armed Forces and Veterans Breakfast Clubs website.

Soldiers, Sailors, Airmen and Families Association (SSAFA)

Shropshire has an active local branch of SSAFA who offer experienced, non-judgemental and friendly advice, as well as a variety of practical services which cover a range of social, family and financial issues.

Royal British Legion

The Royal British Legion helps the Armed Forces community through welfare, companionship and representation as well as being the nation's custodian of remembrance. They can be contacted via their Helpline on 0808 802 8080 (8am to 8pm all week) or through their local clubs:

  • Dawley and District Branch - meets monthly on the 1st Monday of the month at the Dawley and Dirstrict Royal British Legion Club, Station Road, Dawley, TF4 2NW.
  • Oakengates and District Branch - meets monthly on the 1st Wednesday of the month, at 7pm, at The Wakes, Theatre Square, Oakengates, TF2 6EP at 7pm.
  • Wellington and District Branch - meets monthly on the 2nd Tuesday of the month, at 7.30pm, at The Plough Inn, King Street, Wellington, TF1 3AW.
  • Broseley Branch - meets monthly on the 2nd Wednesday of each month, at 8pm, at Broseley Social Club, Bank House, High Street, Broseley, TF12 5EZ.
  • Shifnal Branch - meets monthly on the 3rd Thursday of each month, at 8pm, at the War Memorial Club, Five-ways, Shifnal, TF11 8AD.
  • Newport Branch - meets monthly on the 2nd Tuesday of each month, at 7.30pm, at the Newport RBL Club, Audley Road, Newport, TF10 7DP.
  • Madeley Branch - meets monthly on the 3rd Sunday of each month, at 12pm, at The Anstice Memorial Institute Club, Anstice Square, Madeley, TF7 5BB.
  • Jackfield Branch - meets monthly on the 1st Sunday of each month at 11am, at the Boat Inn, Ferry Road, Jackfield, TF8 7LS.

Combat Stress

Combat Stress provides mental health support for veterans and serving personnel. Their clinical and professional outreach team develop a programme of treatment and support to meet individual needs. They are also available online and through their 24 hour helpline – for more details visit the Combat Stress website.

Help for Heroes

Help for Heroes supports those with injuries and illnesses attributable to their service in the British Armed Forces. They have a Community Recovery team who identify priority areas to improve physical and mental health and wellbeing. They offer a range of services including sport recovery sessions, clinical and professional support. To request support, please visit the Help for Heroes website

Veterans UK (Pensions and compensation)

Veterans UK administers the Armed Forces pension schemes and compensation payments for those injured or bereaved through service. They also provide welfare support for veterans of any age, and their families, through the Veterans Welfare Service and the Veterans UK. Helpline: 0808 1914218 or visit GOV.UK website.

Armed Forces Healthcare

The armed forces healthcare section of the NHS website explains how the NHS can help if you are currently Serving in the Armed Forces or are a veteran.


Registering with a GP is probably one of the most important things you will need to do when you leave the Armed Forces. Please ensure you tell them of your Armed Forces background so they can access your medical records and give you the support you need. GPs should annotate your records with the Code 13JY if you are veteran.There are a number of Telford and Wrekin surgeries that are accredited as Veteran Friendly:

  • Donnington Medical Practice, The Health Centre, Wrekin Drive, Donnington, TF2 8EA.
  • Dawley Medical Practice, Webb House, King Street, Dawley, TF4 2AA.
  • Stirchley Medical Practice, Stirchley TF3 1FB.
  • Wellington road Surgery, Newport, TF10 7HG.
  • Woodside Medical Practice, Woodside, TF7 5NL.

For further information about Veteran Friendly GP Practice Accreditation, please the e-learning website.

Defence Medical Welfare Service

The Defence Medical Welfare Service are an independent charity providing medical welfare to the Armed Forces, veterans, and their immediate family when they are receiving treatment in hospital. Their practical and emotional support ensures that no one goes through the worry of illness or injury alone. Please phone 0800 999 3697 or email: referrals@dmws.org.uk


Use the NHS search site to find NHS and private dentists in Herefordshire.

Veterans' Mental Health Transition, Intervention and Liaison Service

An NHS local and regional service for veterans, provided by specialist staff in mental health who have an expert understanding of the armed forces. Call 0300 323 0137.

Support in the Criminal Justice System

YSS: Remember Veterans

A project that runs across Herefordshire, Worcestershire, Telford and Shropshire, funded by the Police Crime Commission and Armed Forces Covenant. The service provides specialised support to veterans across West Mercia, who are involved with, or are at risk of being in the criminal justice system. Link workers provide practical and emotional one to one support to veterans in the community, in custody and on release from prison in order to reduce the likelihood of offending/re-offending. The project also works closely with West Mercia Police in custody suites, with probationary agencies and related services.

Please contact Lisa, the Senior Link Worker for Shropshire and Telford on 07773930149 or email Lisa.burnett@yss.org.uk

Visit the YSS Remember Veterans website.


Telford and Wrekin Council do not own or manage any homes. For further information, view the Housing association page.


The Career Transition Partnership (CTP) provides resettlement services for those leaving the Royal Navy, Army, Royal Air Force and Marines. Regardless of time served, all members of the Armed Forces can benefit from CTP support when leaving Service. They also operate as an intermediary service for employers wishing to hire Service leavers. To date, they have assisted over 235,000 Service leavers with the transition to civilian life and supported thousands of organisations looking to employ ex-Service personnel. Visit the CTP website.

Locally, Job Box is a Telford and Wrekin Council initiative supporting residents of all ages to find work.

If you are unable to find the help you need please contact your local Armed Forces Covenant Co-ordinator at: armedforcescovenant@telford.gov.uk.

Last updated: 27/06/2023 13:35

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