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Sexual health local services

The sexual health service provides a range of services to people of all ages living in Telford & Wrekin. You can access the service from a range of locations. There is no need for an appointment as the clinics are on a ‘walk in' basis. However, you can book an appointment if you prefer.

Visit the Open Clinic website for information on STI's, HIV testing and care centres, pregnancy testing, condoms (male and female), contraception (the pill, implants, patches and injections), coil fitting and removal, emergency contracepion (the morning after pill) and counselling.

Or call 03001 230994 the Open Clinic to speak to someone about finding local sexual health services or if you have any questions about your own sexual health.

Chlamydia is the most commonly diagnosed sexually transmitted infection (STI) in the UK, affecting both men and women. You don’t need to have had lots of sexual partners to be at risk.

The important things to know about Chlamydia are:

  • for most people Chlamydia has no symptoms, so you probably won't know if you or your partner(s) have it without having a test
  • Chlamydia is the most commonly diagnosed STI in England and rates are increasing.
  • untreated Chlamydia can have serious long term health implications and may lead to infertility (being unable to have children).

If you are sexually active you should be tested for Chlamydia annually or when you change your sexual partner. For more information on contraception, sexual health and local services call Sexual Health Services on 03001 230994.

Chlamydia is easily tested for and easy to treat – you don’t need to be examined. Any form of unprotected sex (without a condom) can put you at risk of catching Chlamydia, including oral sex.

For a free postal kit text SURE + name and address to 80010 or call 00800 015 9845 (Monday - Friday 10am - 4pm).

Download a list of pharmacies in Telford and Wrekin that offer Chlamydia testing

Emergency Hormonal Contraception (EHC) is sometimes known as the morning after pill. The emergency contraception scheme offers free emergency contraception to under 25's from a range of pharmacies across the Telford and Wrekin.

Download a list of pharmacies in Telford and Wrekin that offer EHC

Please telephone the pharmacist in advance to ensure that a trained member of staff is available. You can also access free emergency contraception from Sexual Health Services Tel: 03001 230994 (this is for people of any age).

Respect Yourself is a sexual health guide for young people in Telford. It is designed for young people aged 14+.

Download the Respect Yourself Sexual Health Guide

In line with current practice, we would advise that Telford & Wrekin Council currently provides GU and CaSH activity under block contract. To that end we do not recognise individual pricing higher than the 2014/15 tariff rates set out below. No charges will be accepted for CaSH. Any amounts charged above the below rates will not be accepted.

Invoices and associated backing information will need to be sent electronically to ph.procurement@telford.gov.uk.  

  • First Appointment - £134.
  • Follow up - £105.
  • Telephone Consultation - £35.

A telephone consultation can last between 20 to 30 minutes or more depending on the patient’s needs. A telephone consultation comprises of establishing the reason for the call, taking personal history and background of the patient. Based on the patient’s needs, information and advice is then given over the phone or the patient is invited into clinic for a face to face appointment.

Telford & Wrekin Council in line with national guidance does not recognise CQUIN nor are Local Authorities required to pay Market Forces Factor – please ensure that all invoicing excludes any such amounts.

All providers must be registered on the Telford & Wrekin Council’s payments system as a supplier. Please contact the officer above to request details of how to go about this.

Providers must submit backing data before invoices will be validated for payment in line with template letter 1 of the HIV, sexual and reproductive health: Bulletin 1: November 2013.

The backing data report must contain the following:

  • Local Authority name
  • LSOA11 code - using the LSOA coding method. LSOA will determine which locally authority should bear the costs when partial postcode is a fringe (sharing more than one Local Authority (LA)).

Visit the data dictionary website for further information about the LSOA coding method.

  • Partial Postcodes - this needs to be the first part of the postcode and the first digit after the space.
  • Attendance type (e.g. First, Follow up, face to face, etc.).
  • Attendance date.
  • Patients GP code.
  • Speciality code – This will be the actual treatment code - please note that Telford & Wrekin Council will pay for First and Follow Up attendances only. Any other treatments would not normally be paid.
  • Total charge per patient.
  • Total charge.
An example of the backing data report.
LA name or code
LSOA of patients home address
Patients partial postcode
Attendance type
Attendance date
Registered GP practice name or practice code
Speciality code
Tariff/charge per patient
Total charge

Invoices and the backing data report must be sent to ph.procurement@telford.gov.uk. This is the accredited safe haven email address set up to ensure the secure transfer of data for all GUM activity data for Telford & Wrekin Council. Incomplete data sets may result in non-payment of invoices.

Please note: the LSOA11 data can be downloaded from the Office for National Statistics website and search for ONSPD. This will take you into the LSOA results then select the latest postcode directory.

In the event of any discrepancy Telford & Wrekin Council will contact you to highlight where the backing data has not passed validation.

Once Telford & Wrekin Council has validated your backing data it will be processed.

Invoices should contain the following information:

  • date of invoice, tax point
  • supplier company name and contact details in case of a query
  • the agreed charges
  • any applicable tax element, for example VAT, separately identified
  • confirmation that the services detailed have been fully performed.

It is Council policy not to part pay invoices. If the invoice is above the agreed rates the invoice will not be paid and you will be asked to issue a credit note for the difference. When we have received the credit note the invoice will be paid.

Requests for payment must follow payment mechanism and fully supply requested backing data - failure to do so will lead to a rejection of invoices.

Any correspondence in relation to an outstanding invoice must confirm the following:

  • full supporting backing data has been sent to ph.procurement@telford.gov.uk (must include all details set out above)
  • prices are in accordance with Telford & Wrekin Council’s prevailing terms for the relevant year i.e. 2019/20 or 2020/21
  • invoice has been sent to Public Health, Telford & Wrekin Council, Darby House, Lawn Central, Telford, TF3 4JA.

Failure to confirm will result in a standard response requesting necessary steps are taken in relation to published terms.

Routine commissioning of Pre-exposure Prophylaxis (PrEP) in the West Midlands: intra-region out of area cross charging and tariffs

Local Authority Sexual Health Commissioners in the West Midlands have worked together to agree a joint approach and an additional out of area (OOA) intra-region tariff for PrEP attendance. These are specific OOA tariff payments for PrEP, in addition to current out of area (OOA) GUM tariffs, which Local Authorities (LAs) in the West Midlands will pay for PrEP accessed by their residents attending services in another West Midlands area.

Each Local Authority within the West Midlands (see list below) has agreed to take this approach to paying for OOA PrEP attendance. This is intended to enable a fair price and consistent approach across the West Midlands, and it is expected that Providers and LAs will apply the tariffs when charging and paying for routine commissioned PrEP OOA activity.

This table shows the activity.
Activity West Midlands intra-region out of area (OOA) PrEP tariffs*
First PrEP appointment – Initiation £70
Follow-up PrEP appointment – Returnee £37
* in addition to the standard GUM 1st and FU prices.

Please note:

  • PrEP tariffs apply in addition to local GUM 1st or Follow Up prices which the Local Authority has agreed to pay for OOA activity of their residents
  • providers charging more for OOA PrEP attendance may find their invoices challenged by Local Authority Commissioners
  • first PrEP appointment - Initiation includes baseline assessment, testing and supply of PrEP medication
  • follow-up PrEP appointment – Returnee includes clinical monitoring and continued supply of PrEP, including assessment of adherence and adverse effects, management of short-term side effects, HIV testing and management of HIV seroconversion, STI screening, viral hepatitis, renal monitoring and pregnancy testing
  • PrEP OOA cross charging does not include the arrangements for PrEP medicines which remain the responsibility of NHSE/I, and so any cross charging excludes drug costs
  • usual requirements for backing information and supporting data to validate attendances apply to patients attending OOA for PrEP services.

The following West Midlands Local Authorities* are adopting this approach and the tariffs for OOA PrEP activity of their residents:

  • Birmingham
  • Coventry
  • Dudley
  • Herefordshire
  • Sandwell
  • Shropshire
  • Solihull
  • Staffordshire
  • Stoke
  • Telford
  • Walsall
  • Warwickshire
  • Wolverhampton
  • Worcestershire.

Some LAs have transferred responsibility for paying for residents OOA PrEP attendance to their locally commissioned Sexual Health Service, which will also adopt this approach.

Last updated: 03/05/2022 08:50

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